Mukwa Travel and Tours

GlobalStar Zambia

In Zambia, GlobalStar is represented by Mukwa Travel

Mukwa Travel was established in 2003 to provide innovative and cost effective travel solutions on behalf of airlines and tour operators. We obtained IATA accreditation in 2004 and are members of the Travel Agents Association of Zambia (TAAZ).

We represent GlobalStar Travel Management in Zambia, a consortium comprising of eighty five travel companies worldwide, we offer the strength of a global network, backed by local, hands-on ownership.

From one staff member to a team of 15 today, it has been our goal to offer the market an innovative and refreshing alternative. Since inception, Mukwa Travel’s core values have remained the same; providing a highly personalised service, developing innovative and flexible client solutions and a commitment to demonstrating a positive return on investment for our travel management services, with integrity and trust. We have successfully managed client travel programmes in the past 14 years, with 95% client retention. Our proven business strategy combines personalised service excellence, industry leading technology and global buying power. Mukwa Travel integrates a diverse range of people, products and services to deliver comprehensive travel solutions in a sustainable way.

Our client base is predominantly corporate and has grown due to the confidence and trust that our team has earned over the last ten years.

Mukwa Travel GlobalStar Zambia Service Offering

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Air Travel

We offer a whole range of domestic and international travel products which include reservations and ticketing to all destinations worldwide.The complete one stop shop for air travel, hotels, car hire/transfers, conferences, events, retreats, safaris and cruises.

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MICE

Event management: A well-crafted experience is memorable, and when it’s delivered efficiently, it’s sustainable, your full-service event management provider from the team that understands your business, your brand, your people and your aspirations – big or small.

KEY FEATURES
Development of an overall event strategy
Venue sourcing
Spend reporting and consolidation
Tracked return on investment
Creation of an overall theme in line with brand positioning and strategy
Design and production of all event materials
Speaker support
Advice on message delivery
Audience response systems
Interactive debates

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Tours

We provide packages for both international and local tours, from safaris to day trips to suit our clients requirements .We have developed strong relationships with our suppliers over the years, which enables us to give our clients a degree of access and insights that no other tour operator can match.

We design customised tour and safari itineraries
Providing quotes and proposals as required, with complete travel services
Meet & Greet at airport
Transportation
Organising visits and interactive activities at community projects as required
Sourcing and implementing other value-adds
Providing professional guides
Implementing comprehensive itinerary and logistics management
Providing after hours and emergency support
Maintaining optimal guest relations

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Car Hire

We are the sole Avis Agents in Zambia, and offer Avis Car hire worldwide with prepaid vouchers.

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Travel Insurance

We have partnered with Professional Insurance Corporation to provide a travel cover that suits your needs, with easy premiums, giving added security in case of lost/stolen baggage.

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Group Travel

As group travel specialists, we provide complete Group Travel Management solutions. We take care of everything to the finest detail; destination and venue selection.

From conferences to road shows to incentive travel programmes, our expert knowledge, passion for memorable experiences and superior event technology means we’re the difference when it comes to creating events that not only meet your wider business objectives, but are remembered and shared for years to come. We arrange communication campaigns and marketing, local tour guides and meal requirements – to list a few.

Each group and incentive package is designed and customised just for you; by using industry leading technologies you can be assured we tailor solutions to your needs, and deliver outstanding value for money, every time.
We’ve put years of research into our itineraries, operators and accommodation so you can focus on the real life experiences. So why spend hours agonising over every detail of your adventure when you can leave it to someone who lives and breathes your style of travel? Whether you are planning a family reunion, a bachelorette weekend, or a friends’ getaway, group travel tours can help structure and simplify your vacation.

GlobalStar has representation in over 55 countries

Working only with the best in the business, GlobalStar is made up of a network of hand-selected, highly experienced and skilled Travel Management companies that meet our stringent entry requirements and share our passion for delivering the highest levels of customer service.

Click on the map to view all locations on the main GlobalStar website and find out more about the organisations that we work with across the globe.

View all our locations

Mukwa Travel Key Personnel

Hamida Malik

General Manager

The company is managed by Ms. Hamida Malik, who holds over thirty years of experience working in the travel industry.

Veronica Hachipuka

Veronica Hachipuka is the travel manager, with 20 years of travel experience.

Contact Us

If you’d like to find out more about GlobalStar or Mukwa Travel, please get in touch. You can use the contact form opposite or the following details:

Address: Villa 2 Millenium Village Longacres, Lusaka, Zambia

Phone: + 260 211 251041
Email: zambia@globalstartravel.com